Customer Service - Billing Department - Medical Office
Since 1980, Barrington Orthopedic Specialists' specialty-trained experts have remained the premier orthopedic providers of the northwest Chicago suburbs, providing compassionate, individualized care for patients' bone, joint, and muscle injuries and conditions.
We are searching for a goal-oriented individual with insurance and customer service knowledge within the Business Office. Duties may include but not limited to: handling customer service calls and messages regarding patient balances, insurance inquiries, work self-pay accounts, collecting patient payments and posting payments. Prepare accounts for the collection agency as needed.
Full time position based out of our Schaumburg location. Monday - Friday 8:00 - 4:30pm or 7:30am-4:00pm. Work from home options ( 2 days a week ) once completely trained and able to work independently.
Requirements:
Strong verbal skills - customer service skills
Efficient with Word, Excel, Outlook, Payer websites and portals
Knowledge of health insurances / self pay practices / private insurances and Medicare
Knowledge of Electronic Health Records - E.H.R - a PLUS ( ATHENA ) other experience with EHR systems is acceptable.
Bi-Lingual is a PLUS