Assistant Director of Ticket Sales and Operations

Elon University Elon, NC Full-time Sales

Posted on April 23, 2024

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Assistant Director of Ticket Sales and Operations

Location: Elon University Campus, North Carolina, 27244

Title: Assistant Director of Ticket Sales and Operations

Position Type: Staff Full-Time

VP Area: Athletics

Department: Athletics

Position Summary

This position will assist the Director of Ticket Operations with all aspects of the ticket office functions including: season and individual ticket sales, season and game reports, reconciliation and deposits, special promotions, management of the ticket system and training and staffing student workers. Demonstrate a commitment to NCAA rules compliance and adherence to NCAA regulations.

Benefits of Working at Elon

Benefits of Working at Elon University

As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for undergraduate courses

Tuition remission for approved graduate-level courses after 12 months of employment.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

Bachelor's Degree Required.

Preferred Education and Experience

1-2 years of related experience and master's degree preferred.

Job Duties

Provide customer service both in person and via telephone and email to answer ticketing questions and conduct customer transactions.
Build sellable single-game and season ticket packages in Elon's ticket system.
Oversight of game day sales for assigned home athletic events; Assist with managing game day sales at other events without oversight as assigned by Director of Ticket Operations.
Assist with season ticket sales and renewals; assist with the contact and selling of group tickets; prospecting and soliciting new season ticket and individual game ticket sales.
Hire & supervise game day staff and student workers.
Complies with all University and CAA regulations, as well as all NCAA rules and regulations. Remains current with all changes in NCAA, as well as changes to University and CAA rules and regulations regarding intercollegiate athletics. Other duties as assigned by the Director of Ticket Operations.

To Apply: To apply, visit: https://jobs.elon.edu/jobs/assistant-director-of-ticket-sales-and-operations-elon-university-campus-north-carolina-united-states.

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