Business Application Support Analyst

Merchants Bank, Winona, has an opening for a Business Application Support Analyst. 

This position is responsible for understanding and assisting in maintaining various banking applications. Duties involve set up and implementation of banking products that integrate with the core banking application. Will also be responsible for testing, upgrades, providing user support, and working with vendors. 

Must have knowledge of banking terminology, processes, and information technology principles. Must have strong communication skills and the analytical ability to evaluate issues and troubleshoot. Strong Microsoft Office experience required. A college degree desired and/or equivalent related work experience. 

Please Apply online at www.merchantsbank.com/careers or in person at Merchants Bank, Winona (102 E 3^rd Street). Questions can be emailed to hr@merchantsbank.com. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

General Summary

• This position will be responsible for understanding and assisting in maintaining various banking applications within the Information Technology department.
• Solid understanding of the core banking application.
• Implement and setup of ancillary banking products that integrate with the core banking application.
• Participation in the upgrade, testing and support of the core banking application and the systems that integrate with this system.
• Provide support to end users as issues and questions arise.
• Research, analyze and report issues to vendor to provide or recommend the best resolution.
• Working knowledge of Computer Operations daily duties to provide support and back up on as needed basis.
• Projects and ongoing support will be performed in a teamwork environment.
• Perform additional Information System tasks or special requests as directed by the supervisor.