IT Software Compliance Senior Specialist #F005459

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Position Information

Job Title

IT Software Compliance Senior Specialist

Posting Number

F005459

Position Status

Full Time

Assignment Length

This field only applies to Faculty

Grant Funded

No

Category

APT

Class Code

15

Pay Rate

Commensurate with education and experience

Location

District

Department

DT IT Business Administration

Job Summary

Reporting to the IT Contracts and Compliance Manager, the IT Software Compliance Sr. Specialist is responsible for assisting with understanding license positions relative to installed software, consulting on best practices, and ensuring high quality customer experiences. This includes support, management, and administration of licenses for software and application services and products across the organization.

Primary Duties and Responsibilities

Essential Performance Requirements*

• Facilitates the organizational needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support, and upgrade protection renewals are managed in advance of their expiration
• Identifies savings opportunities for renewals, software licensing, and services
• Maintains a current working knowledge of trends in industry and academia to research, develop, recommend, and implement standards, and procedures around best practices for the acquisition, tracking, usage, and reporting of assets and asset configurations
• Coordinates with district campuses and departments to identify and obtain software and technology to support curriculums and student success; ensures users are aware of relevant processes, policies, and procedures to obtain technology and comply with contract and license terms
• Enters and maintains information in a database format to address budgeting, software compliance, inventory, contracts, and costs
• Assists in the development of reporting to address management requirements to obtain information
• Responds to requests from end users, managers, developers, and team members for specific IT Software Asset Management data information

Service Excellence

• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute
• Supports the values of the College: diversity, teaching excellence, student success, innovation, and creativity and service to the College
• Supports the mission, values and 3 goals and 8 principles of the College

Supervision

• Works under the general supervision of IT Contracts and Compliance Manager

*Performs Other Related Tasks as Required


The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications

• Associate's degree or 60 hours and two (2) years working experience related to the Essential Performance Requirements; or any equivalent combination of education, training, certification, and work-related experience

Preferred Qualifications

• Experience with software licensing, procuring, and maintaining as well as knowledge of software contracting
• Certification in asset management or Information Technology Information Library (ITIL)

Knowledge, Skills and Abilities

• Knowledge of Microsoft Excel, Word, Outlook, and PowerPoint at the advanced level
• Skilled in managing multiple commitments in a timely manner with attention to detail
• Skilled in excellent customer service and interpersonal skills with diverse populations
• Ability to manage projects and develop improved processes and procedures
• Ability to work effectively in a collaborative environment and a setting that is diverse and urban
• Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
• Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
• Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Special Instructions Summary

Posted

04/05/2023

Posting Contact Summary

Should you have questions specific to this position please contact the following individual

Contact

Patricia Boudreau

* pat.boudreau@tccd.edu